Boardgames 4 Us
For those in the Calgary area
Visit our new Retail store at the New Horizon Mall.
It is South across the service road from Crossiron Mills.

Watch for new release products every couple weeks. 
Buy Great Games at Great Prices.
Low Priced Standard Shipping
(Free Shipping on orders over $175).
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Home > Terms and Conditions > Shipping/Cancellation Policy
 
 
CHRISTMAS SHIPPING
 3/10/2009  by 
CHRISTMAS SHOPPING season has already started and will continue to grow into December.  Our busiest time is expected to be between December 1 and December 19 with that last week being the very busiest.  During that time, there may be a delay of an additional day or two before your order ships.  Shipping notices are sent out automatically with the information also available when you sign on to your account.  Also be aware that both Canada Post and UPS will also have significant volumes during that same time and during the week before Christmas, it is not unusal that there be an additional 3 to 5 business day delay in delivery.  To be sure your order arrives before Christmas, your order should be placed before December 12.  We also have Expedited (2-3 Day), and Priority (1-2 Day) shipments.  These services get priority and in-stock orders placed before Noon EST will usually ship out the same day.  After December 16, these are the only services that are likely to be delivered in time for Christmas.  If you ship by Standard (Ground) after December 12, be prepared for the possibility that the order could be delivered after Christmas. Shipments to Ontario and Quebec are less likely to be impacted.  Note that destinations in the Toronto area will usually take only 1-2 days even for Standard (Ground), but there is still a chance of delay. Everyone works very hard to get packages to the destination on time, but volumes have a significant impact. Most orders ship from Toronto, Ontario. Standard shipping time varies with the destination. Shipments to the West Coast normally take 4 to 5 days. Shipments to the East Cost normally take 3 to 4 days. Shipments to provinces close to Ontario normally take 1 to 3 days. It is not unusual for Christmas time Ground shipments to be delayed by up to 1 week. We will still ship out orders that will not be expected to arrive before Christmas between December 21nd and 23th. Please be prepared for Standard Shipment orders placed after December 12 to arrive after Christmas unless the destination is near Ontario. Note that once orders are placed, they can not be cancelled or updated and will be in progress for processing for shipment. They ship once the process is complete. Shipments which are refused will be refunded for the product price less a 20% restock fee ($10 minimum) and shipping costs (both directions will not be refunded and will be deducted from the total refund. This includes shipping charges that were excluded from Free Shipping special offers.  
 
Christmas Delivery Order Deadline dates

Dec 12 - Last Day Standard (Rural)
Dec 13 - Last Day Expedited (Rural)
Dec 14 - Last Day Priority (Rural)
Dec 15 - Last Day Free and Standard Shipping
Dec 16 - Last Day Expedited and Priority (Rest of Canada)
Dec 21 Last Expedited (ON, PQ)
Dec 22 Last Priority (ON, PQ)

Dec 24, 25 No deliveries (as they are weekend days)

* Orders must be received by Noon EST on these days to be delivered by Christmas.
 
See our return policy for additional information www.boardgames4us.ca/returns.html


Holiday Ordering Cutoff for Christmas delivery:

Dec 12 - Remote Areas Standard Shipping
Dec 13 - Remote Areas Expedited Shipping
Dec 16 - Remote Areas Priority Shipping
Dec 18 - Urban Areas Standard Shipping
Dec 19 - Urban Areas Priority Shipping
Dec 20 - Urban Areas (Ontario, Quebec) Expedited Shipping
Dec 23 - Urban Areas (Ontario, Quebec) Priority Shipping
 
* Please keep in mind that we do not control the courier companies, so there is still a chance of shipping delays related to weather or logistics. Please plan to ship 2 days earlier than these dates for greater certainty of on-time delivery.

** Please ensure that you enter your shipping address with due care. We are unable to correct shipping addresses after orders are placed as the process to dispatch shipments is highly automated.
 
You may initiate requests for RMA returns for Christmas purchases of items until January 15 for orders placed between October 15 and December 21, if you have an item that you would like to return. Please see our Returns page under Terms and Conditions, if you require that service. Orders will follow our standard Return policy.

Boardgames 4 US Inc. is a BBB Accredited Business. Click for the BBB Business Review of this Games & Supplies in Calgary AB

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