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Frequently Asked Questions

CLUBS OR ASSOCIATION GROUP PURCHASES	3/10/2009 by
If you would like to make larger bulk purchases for your club or association, please send an email to contact@boardgames4us.ca with your contact information, the size of the order you would like to purchase and some information about your club or a
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CREDIT CARD PAYMENT PROBLEMS	3/10/2009 by
On rare occasisions, some of our customers have some problems related to an AVS error for your credit card transaction. This is usually because the billing address provided does not match what is on file with the credit card company. If you correct y
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DONATIONS	3/10/2009 by
At the present time, we are not making donations of games or other products to charitable organizations. As you would expect, there are a considerable number of qualified organizations who would be interested in such donations. Unfortunately, we are
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GIFT WRAP	12/17/2010 by
We currently have a Gift Wrap option available for Christmas and other special occasions. During the months of November and December, Christmas wrapping is used. At other times, more generic wrapping is available.
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LARGE ORDERS	3/10/2009 by
For large volumes of certain products (i.e. greater than 6 copies), be aware that additional lead time may be required to obtain additional copies from the supplier. There could also be opportunities for volume discounts for larger orders (> $500) wh
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MANUFACTURERS OR DISTRIBUTOR INQUIRIES	3/10/2009 by
Please be refer to "OUR PRODUCT SELECTION" above to gain a better understanding for the criteria for the products we carry. If you have a product or product line that you would like us to carry, please send an email to contact@boardgames4us.com
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OUR PRODUCT SELECTION	3/10/2009 by
Our focus for our product selection is the best games available. We determine which these are through our research into winners of several different awards for game design. These include Games Magazine, International Games, Mensa Select, the German S
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PAYMENT BY CHECK OR MONEY ORDER	3/10/2009 by
Though we prefer electronic payment, we will accept payment by checks or money orders. We understand that sometimes either you do not have a means of electronic payment available to you or prefer not to use it for an online purchase. The main impact
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PICKUP ORDERS IN THE LASALLE/WINDSOR, ONTARIO AREA	3/10/2009 by
At the present time, we are able to accept Pickup Orders for people who are in the LaSalle/Windsor communities and extended area.
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REWARDS POINTS PROGRAM	9/18/2009 by
Reward Points are our way to say thank you for your support and to encourage you to purchase more in the future. Each time you make a purchase at Boardgames 4 Us as a registered and logged-in user, you will earn Points for each dollar spent.
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SPECIAL ORDER REQUESTS	3/10/2009 by
We welcome suggestions for products which we should consider carrying. Where you would like us to special order a product, please let us know via email to customerservice@boardgames4us.ca and we will investigate availability and price for the product
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VACATIONS AND OTHER TIMES WHEN WE SHUT DOWN THE OPERATION	3/10/2009 by
From time to time, we may need to shut down our operation. These times include inventory and some vacations.We generally try to schedule these closures during less busy times of the year (after Christmas, Easter or Summer). During those times, the w
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