| CANADIAN SHIPPING CHARGES |
3/10/2009 by
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| Shipping rates will be calculated using Canada Post service rate interface based on shipping weight (heavier or bulkier items cost more) and the destination (further from Southern Ontario or remove locations cost more). |
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| CHRISTMAS SHIPPING |
3/10/2009 by
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| During the peak Christmas season where our volumes are an order of magnitude greater than normal, Canada Post Expedited Ground orders will normally ship 1-2 days after the order is placed. Orders with Xpresspost and Priority |
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| CREDIT CARD VERIFICATION |
3/10/2009 by
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| Additionally to mitigate the impacts of credit card fraud, we will require telephone contact information for both the billing addressee and the shipping addressee which is available during our normal business hours of 9AM EST and 4PM ES |
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| INTERNATIONAL SHIPPING CHARGES |
3/10/2009 by
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| We do not have a European or an Asian partner, but we would still be delighted to fill your order. Please use our US website for US and international orders www.boardgames4us.com |
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| Multiple Product Orders |
3/10/2009 by
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| For a multiple product order, we will ship all products contained in the order at the same time. Orders that include products that are unavailable will be shipped once all products are avaialble, unless you inform us otherwise. If you would like to s |
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| ORDER CANCELLATION |
3/10/2009 by
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| If you change your mind about an order you have placed and choose to cancel your order, please ensure that you send an Urgent/Important message indicating your order number and the reason for cancellation. Cancellation requests for orders placed afte |
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| ORDER CHANGES |
3/10/2009 by
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| Sometimes it is necessary to make a change to delivery address for an order. For changes to orders prior to starting the fulfillment process (between noon and 10PM EST the day the order is placed), there will be no charge other than any additional sh |
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| ORDER PROCESSING TIME |
3/10/2009 by
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| Most orders received by 12:00 P.M. EST will be shipped the same business day. Express shipped orders (Xpresspost, Priority) received before 12 PM EST will receive priority and will ship the same day before all othe |
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| Out-of-Stock Products |
3/10/2009 by
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| We will ship your product as it becomes available. Usually, products ship the same day if ordered 12:00PM , or the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. |
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| PICKUP at LaSalle Warehouse |
3/10/2009 by
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| At the present time, we are able to accept Pickup Orders for people who are in the LaSalle/Windsor communities and extended area. Click to see details. |
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| SHIPPING AND HANDLING |
3/10/2009 by
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| Orders totaling $150 (before tax) and shipping to most destinations within Canada qualify for special shipping and handling discounts. This will be determined during the sel |
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| SHIPPING DELIVERY/TRANSIT TIME |
3/10/2009 by
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| All orders ship from our warehouse in LaSalle, Ontario (N9J 0B5). For standard (Expedited Ground) shipping, products should be delivered within 3-6 business days after the order has been processed for most major centers in Canada. |
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| SHIPPING TO YOUR OFFICE OR BUSINESS |
3/10/2009 by
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| Did you know that shipping rates are more expensive to your home or residence? This is primarily due to the fact that sometimes there is not anyone available to receive your shipment and it needs to either be picked up at the shipper's depot or needs |
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| TRACKING YOUR ORDER |
3/10/2009 by
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| You can monitor your order's progress by entering your tracking number at www.canadapost.ca, or other courier website (as appropriate). The tracking number for the shipping company used will be provided to you after the product has shipped. |
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| US AND INTERNATIONAL ORDERS |
3/10/2009 by
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| For US and International orders, we are delighted to refer you to our sister site, Boardgames 4 Us™ (America). You will find the site at http://www.boardgames4us.com. This will allow you to have your order processed in US dollars and shipped more qui |
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